Cancellation Policy

Your Satisfaction Matters

At Caroline’s Bags, I take immense pride in the quality and detail that goes into every handmade piece. If, for any reason, you’re not fully happy with your purchase, I’m here to make it right.

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Returns

Return Window:
You have 14 days from the day your bag is delivered to request a return. If more than 14 days have passed, unfortunately, I won’t be able to offer a refund or exchange.

Order Cancellations:
Changed your mind? You may cancel your order within 1 hour of placing it by sending an email to support@caroline-bags.com. After that window, production may already be underway.